Case Study: Indonesia.
About half of Jakarta's residents do not have access to municipal water, supplied by private operators Playja and TPJ. This figure drops further when public standpipe customers are discounted. The overwhelming majority of the urban poor are relying on an unregulated private water market. Constrained to a minimal level of discretionary powers initially, the Jakarta Water Supply Regulatory Body made early progress towards establishing good relations with the public and sees the improvement of the situation of non-connected households as a priority. The regulator also shows an interest in exploring alternative options in view of the generally accepted fact that service extension to all residents of Jakarta under existing arrangements is unlikely to be achieved even by the end of the concession contracts in 2022.
Center for Water Science, Cranfield University, UK, 8 pp.