The purpose of this paper is to analyse current practice of beneficiary feedback in evaluation and to stimulate further thinking and activity in this area.
The paper builds on
- A review of over 130 documents (DFID and other development agencies), including policy and practice reports, evaluations and their Terms of Reference, web pages, blogs, journal articles and books;
- Interviews with 36 key informants representing DFID, INGOs, evaluation consultants/consultancy firms and a focus group with 13 members of the Beneficiary Feedback Learning Partnership;
- Contributions from 33 practitioners via email and through a blog set up for the purpose of this research and;
- Analysis of 32 evaluations containing examples of different types of beneficiary feedback.
The paper provides:
- An analysis of current practice of beneficiary feedback within evaluation principles, standards and practice;
- A framework for applying beneficiary feedback within evaluation and;
- Practical tools for evaluation commissioners and practitioners.
Groves, L. Beneficiary Feedback in Evaluation. (2015) 59 pp.