Beneficiary Feedback in Evaluation

The purpose of this paper is to analyse current practice of beneficiary feedback in evaluation and to stimulate further thinking.

Abstract

The purpose of this paper is to analyse current practice of beneficiary feedback in evaluation and to stimulate further thinking and activity in this area.

The paper builds on

  • A review of over 130 documents (DFID and other development agencies), including policy and practice reports, evaluations and their Terms of Reference, web pages, blogs, journal articles and books;
  • Interviews with 36 key informants representing DFID, INGOs, evaluation consultants/consultancy firms and a focus group with 13 members of the Beneficiary Feedback Learning Partnership;
  • Contributions from 33 practitioners via email and through a blog set up for the purpose of this research and;
  • Analysis of 32 evaluations containing examples of different types of beneficiary feedback.

The paper provides:

  • An analysis of current practice of beneficiary feedback within evaluation principles, standards and practice;
  • A framework for applying beneficiary feedback within evaluation and;
  • Practical tools for evaluation commissioners and practitioners.

Citation

Groves, L. Beneficiary Feedback in Evaluation. (2015) 59 pp.

Beneficiary Feedback in Evaluation

Published 1 January 2015