A framework for the evaluation of quality of care in maternity services.
The existence of maternal health services does not guarantee their use by women. Neither does the use of maternal health services guarantee optimal outcomes for women. This monograph develops a framework that enables the measurement of quality within institutional delivery services for use by public health researchers, policy makers, managers and a range of health professionals.
Hulton, L.; Matthews, Z.; Stones, R. A framework for the evaluation of quality of care in maternity services. (2000)