The development of this framework is based on recent work conducted in Mumbai, India, although it is intended that the framework be transferred to a range of settings throughout the developing world. It describes the ten key elements of quality maternity services (i.e. quality of care to pregnant and labouring women and new mothers). In addition, the monograph outlines the criteria and standards by which these elements of quality of care can be measured.
The framework is intended as a tool by which to help structure a situation analysis review of quality of care as provided at a facility, and experienced and perceived by its clients (actual and potential), and also as a tool by which to improve the quality of care through the ongoing critical examination of activities, compared with an agreed standard.
Hulton, L.A.; Matthew, Z.; Stones, R.W. A framework for the evaluation of quality care in maternity services. (2000) 74 pp.