Deposit protection schemes and landlords

Information you must give to your tenants

Within 30 days of getting their deposit, you must tell your tenants:

the address of the rented property
how much deposit they’ve paid
how the deposit is protected
the name and contact details of the tenancy deposit protection (TDP) scheme and its dispute resolution service
your (or your letting agency’s) name and contact details
the name and contact details of any third party who paid the deposit
why you would keep some or all of the deposit - for example, because your tenants damaged the property and you need to fix it
how to apply to get the deposit back at the end of the tenancy
what to do if they cannot get hold of you at the end of the tenancy
what to do if there’s a dispute over the amount of deposit to be returned at the end of the tenancy