Official Statistics
Wave 24 - Variable labels
Updated 1 February 2018
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| respnum | Respondent number |
|---|---|
| q2 | Q.2 - Level of thought given to saving energy in the home |
| q3 | Q.3 - Level of support for renewable energy for providing electricity, fuel and heat |
| q14a | Q.14A - Opinion in relation to nuclear energy in the UK - level of support |
| q15a | Q.15A - Awareness/knowledge of 'fracking' |
| q15b | Q.15B - Whether support or oppose hydraulic fracturing for shale gas |
| q15c1 | Q.15C1 - Reason for supporting hydraulic fracturing for shale gas : Good for local jobs and investment |
| q15c2 | Q.15C2 - Reason for supporting hydraulic fracturing for shale gas : Reduces dependence from other countries for UK s energy supply |
| q15c3 | Q.15C3 - Reason for supporting hydraulic fracturing for shale gas :Reduces dependence on fossil fuels (coal, oil) |
| q15c4 | Q.15C4 - Reason for supporting hydraulic fracturing for shale gas : Need to use all available energy sources : |
| q15c5 | Q.15C5 - Reason for supporting hydraulic fracturing for shale gas : Will have positive impact on climate change \ meeting carbon reduction targets |
| q15c6 | Q.15C6 - Reason for supporting hydraulic fracturing for shale gas : May result in cheaper energy bills |
| q15c7 | Q.15C7 - Reason for supporting hydraulic fracturing for shale gas : Will have positive impact on UK economy |
| q15c8 | Q.15C8 - Reason for supporting hydraulic fracturing for shale gas : Won't affect me\my local area so no personal impact |
| q15c9 | Q.15C9 - Reason for supporting hydraulic fracturing for shale gas : Positive reports in the media |
| q15c10 | Q.15C10 - Reason for supporting hydraulic fracturing for shale gas : Community benefits |
| q15c11 | Q.15C11 - Reason for supporting hydraulic fracturing for shale gas : Shale Wealth Fund |
| q15c12 | Q.15C12 - Reason for supporting hydraulic fracturing for shale gas : No specific reason |
| q15c13 | Q.15C13 - Reason for supporting hydraulic fracturing for shale gas : Other |
| q15c14 | Q.15C14 - Reason for supporting hydraulic fracturing for shale gas : Don't know |
| q15d1 | Q.15D1 - Reason for opposing hydraulic fracturing for shale gas : Loss\destruction of natural environment |
| q15d2 | Q.15D2 - Reason for opposing hydraulic fracturing for shale gas : Increased traffic\noise\disruption |
| q15d3 | Q.15D3 - Reason for opposing hydraulic fracturing for shale gas : Local house prices will fall |
| q15d4 | Q.15D4 - Reason for opposing hydraulic fracturing for shale gas : Use of chemicals in the process |
| q15d5 | Q.15D5 - Reason for opposing hydraulic fracturing for shale gas : Should focus on developing renewable energy sources |
| q15d6 | Q.15D6 - Reason for opposing hydraulic fracturing for shale gas : Should focus on developing other energy sources |
| q15d7 | Q.15D7 - Reason for opposing hydraulic fracturing for shale gas : Risk of contamination to water supply |
| q15d8 | Q.15D8 - Reason for opposing hydraulic fracturing for shale gas : Risk of earthquakes |
| q15d9 | Q.15D9 - Reason for opposing hydraulic fracturing for shale gas : Negative impact on climate change \ meeting carbon reduction targets |
| q15d10 | Q.15D10 - Reason for opposing hydraulic fracturing for shale gas : Not a safe process |
| q15d11 | Q.15D11 - Reason for opposing hydraulic fracturing for shale gas : Will not be regulated effectively |
| q15d12 | Q.15D12 - Reason for opposing hydraulic fracturing for shale gas : Negative reports in the media |
| q15d13 | Q.15D13 - Reason for opposing hydraulic fracturing for shale gas : Too much risk \ uncertainty to support at present |
| q15d14 | Q.15D14 - Reason for opposing hydraulic fracturing for shale gas : No specific reason |
| q15d15 | Q.15D15 - Reason for opposing hydraulic fracturing for shale gas : Other |
| q15d16 | Q.15D16 - Reason for opposing hydraulic fracturing for shale gas : Don't know |
| q15e1 | Q.15E1- Reason for not supporting or opposing hydraulic fracturing for shale gas : Don't know enough about it |
| q15e2 | Q.15E2- Reason for not supporting or opposing hydraulic fracturing for shale gas : Not interested in it |
| q15e3 | Q.15E3- Reason for not supporting or opposing hydraulic fracturing for shale gas : I can see the positives and negatives |
| q15e4 | Q.15E4- Reason for not supporting or opposing hydraulic fracturing for shale gas : Haven't made up my mind yet |
| q15e5 | Q.15E5- Reason for not supporting or opposing hydraulic fracturing for shale gas : Will have no impact on me |
| q15e6 | Q.15E6- Reason for not supporting or opposing hydraulic fracturing for shale gas : There are many vocal campaigns and I don't know what to believe |
| q15e7 | Q.15E7- Reason for not supporting or opposing hydraulic fracturing for shale gas : Have never heard of it |
| q15e8 | Q.15E8- Reason for not supporting or opposing hydraulic fracturing for shale gas : Other |
| q16a_01 | Q.16A_01 - Energy bills - Level of worry about outgoings over last 3 months: |
| q16a_02 | Q.16A_02 - Food and other household shopping - Level of worry about outgoings over last 3 months: |
| q16a_03 | Q.16A_03 - Transport, including petrol\diesel and public transport costs - Level of worry about outgoings over last 3 months: |
| q16a_04 | Q.16A_04 - Mortgage or rent payments - Level of worry about outgoings over last 3 months: |
| q17b | Q.17B - Whether plan to switch gas and electricity supplier |
| q18_01 | Q.18_01 - Level of trust in energy supplier - Give customers a fair deal |
| q18_02 | Q.18_02 - Level of trust in energy supplier - Provide you with a bill which accurately reflects the energy you have used |
| q18_03 | Q.18_03 - Level of trust in energy supplier - Provide a breakdown of the components of your bill |
| q18_04 | Q.18_04 - Level of trust in energy supplier - Inform you about the best tariff for you |
| q18_05 | Q.18_05 - Level of trust in energy supplier - Improve your home to make it more energy efficient, if you paid them to do this |
| q18_06 | Q.18_06 - Level of trust in energy supplier - Provide impartial and accurate advice on energy efficiency measures |
| q26a | Q.26A - Amount known about the way the UK currently manages radioactive waste |
| q26b | Q.26B - Amount known about UK’s plans to dispose of radioactive waste in Geological Disposal Facilities in the UK |
| q40 | Q.40 - In which of these ways do you occupy your accommodation? |
| q7_01 | Q.7_01 - How much would you say you know about renewable heating systems? |
| q7_1a | Q.7_1a - Air source heat pumps - How much, if anything do you know about the following types of renewable heating system? |
| q7_1b | Q.7_1b - Ground source heat pumps - How much, if anything do you know about the following types of renewable heating system? |
| q7_1c | Q.7_1c - Biomass boilers - How much, if anything do you know about the following types of renewable heating system? |
| q41 | Q.41 - How much would you say you know about solar panels? |
| q421 | Q.42 - Which, if any, of these do you currently have installed in your home? - An air source heat pump |
| q422 | Q.42 - Which, if any, of these do you currently have installed in your home? - A ground source heat pump |
| q423 | Q.42 - Which, if any, of these do you currently have installed in your home? - A biomass boiler |
| q424 | Q.42 - Which, if any, of these do you currently have installed in your home? - Solar thermal panels |
| q425 | Q.42 - Which, if any, of these do you currently have installed in your home? - None of these |
| q426 | Q.42 - Which, if any, of these do you currently have installed in your home? - Don't know |
| q43 | Q.43 - How likely do you think you would be to install an air source heat pump in your home over the next few years? |
| q44 | Q.44 - How likely do you think you would be to install a ground source heat pump in your home over the next few years? |
| q45 | Q.45 - How likely do you think you would be to install a biomass boiler in your home over the next few years? |
| q46 | Q.46 - How likely do you think you would be to install a solar thermal panels in your home over the next few years? |
| q47 | Q.47 - Air source heat pump - Are either you or your landlord are likely to install this in the next few years? |
| q48 | Q.48 - Ground source heat pump - Are either you or your landlord are likely to install this in the next few years? |
| q49 | Q.49 - Biomass boilers - Are either you or your landlord are likely to install this in the next few years? |
| q50 | Q.50 - Solar thermal panels - Are either you or your landlord are likely to install this in the next few years? |
| q51b1 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - I don't own the property so wouldn t be able to install this |
| q51b2 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - I don't make these decisions in my home |
| q51b3 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - It would cost too much to install |
| q51b4 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - I don't want the hassle of installing something new |
| q51b5 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - It would be a big job to install this in my home |
| q51b6 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - It s not possible to install this in my property |
| q51b7 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - Don't know enough about the renewable heat measure(s) and how it works |
| q51b8 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - Other |
| q51b9 | Q.51 - Why would you be unlikely to install renewable hea?t measures? - Don't know |
| q7_3a | Q.7_3a - Renewable heating systems are expensive to install - Whether agree or disagree |
| q7_3b | Q.7_3b - A Renewable heating systems would heat my home better than the heating system I have now - Whether agree or disagree |
| q7_3c | Q.7_3c - Renewable heating systems are cheap to run - Whether agree or disagree |
| q7_3d | Q.7_3d - Renewable heating systems are less reliable than conventional heating systems - Whether agree or disagree |
| q52 | Q.52 - Do you have a condensing boiler in your home? |
| q53 | Q.53 - Likelihood of installing a condensing gas boiler in home over next few years |
| q7_7a_01 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - A tradesperson (e.g. builder, plumber, gas fitter) |
| q7_7a_02 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Heating system manufacturer : |
| q7_7a_03 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Friends\Family |
| q7_7a_04 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Your energy supplier\another energy supplier |
| q7_7a_05 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Green Deal assessor \ adviser |
| q7_7a_06 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - The Energy Saving Advice Service (ESAS) or Home Energy Scotland |
| q7_7a_07 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Your housing association |
| q7_7a_08 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Your landlord |
| q7_7a_09 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - A company that installs renewable heating systems |
| q7_7a_10 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Other |
| q7_7a_11 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - None of these |
| q7_7a_12 | Q.7_7A - Which sources respondent would trust for advice on which heating system to install in their home - Don't know |
| q7_7b | Q.7_7b - Which one source respondent would trust most for advice on which heating system to install in their home |
| q7_08 | Q.7_8 How much attention do you pay to the amount of heat you use in your home? |
| q7_09 | Q.7_9 You said that you pay a lot\a fair amount of attention to the amount of heat you use in your home. What is the main reason for this? |
| q7_10 | Q7_10 - You pay not very much/ no attention to the amount of heat you use in your home. What is the main reason for this? |
| q7_11 | Q7_11 - Now thinking about your heating system. Which of the statements comes closest to your view? |
| q7_12 | Q7_12 - Which of these would be the more important consideration in changing your heating system? |
| q60 | Q.60 Have you had a boiler or heating system installed in the last three years? This could either be in your current home or anywhere else you have lived in this period? |
| q61 | Q.61 When was this done? If you have had a new boiler or heating system more than once in the last three years, please answer based on the most recent occasion? |
| q62 | Q.62 Which of these boilers or heating systems did you install? |
| q63 | Q.63 Were you involved in the decision making process for choosing a new boiler or heating system? |
| q641 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Internet \ websites |
| q642 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Friends and family |
| q643 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Your heating engineer \ installer |
| q644 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Your energy provider |
| q645 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Other |
| q646 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? None of these |
| q647 | Q.64 When choosing your boiler or heating system, which sources of information did you use to make your decision? Don't know |
| q651 | Q.65 Which websites did you use? Google |
| q652 | Q.65 Which websites did you use? Which |
| q653 | Q.65 Which websites did you use? British Gas |
| q654 | Q.65 Which websites did you use? Other |
| q655 | Q.65 Which websites did you use? Don't know |
| q66_01 | Q.66_01 - How helpful was internet \ websites? - How helpful were each of these sources of information in helping you to make a decision? |
| q66_02 | Q.66_02 - How helpful were friends and family? - How helpful were each of these sources of information in helping you to make a decision? |
| q66_03 | Q.66_03 - How helpful was your heating engineer \ installer? - How helpful were each of these sources of information in helping you to make a decision? |
| q66_04 | Q.66_04 - How helpful was your energy provider? - How helpful were each of these sources of information in helping you to make a decision? |
| q67 | Q.67 How easy or difficult did you find it to get the information you wanted about a new boiler or heating system? |
| q68 | Q.68 Do you feel you had... |
| q691 | Q.69 Which of these organisations have you heard of? Ofgem |
| q692 | Q.69 Which of these organisations have you heard of? Energy Ombudsman |
| q693 | Q.69 Which of these organisations have you heard of? Citizens Advice Consumer Helpline |
| q694 | Q.69 Which of these organisations have you heard of? Resolver |
| q695 | Q.69 Which of these organisations have you heard of? Energy Saving Trust |
| q696 | Q.69 Which of these organisations have you heard of? Energy Saving Advice Service (ESAS) |
| q697 | Q.69 Which of these organisations have you heard of? Which? |
| q698 | Q.69 Which of these organisations have you heard of? Money Saving Expert |
| q699 | Q.69 Which of these organisations have you heard of? None of these |
| q70 | Q.70 Have you experienced a problem with your energy provider that you could not resolve directly with them in the last 12 months? |
| q711 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Took no further action |
| q712 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Complained to the Energy Ombudsman |
| q713 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Took it to court |
| q714 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Sought advice from Citizens Advice |
| q715 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Complained via Resolver |
| q716 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Sought legal advice |
| q717 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Raised it on social media |
| q718 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Other |
| q719 | Q.71 You said that you could not resolve this problem directly with your energy provider: What else did you do in response to the problem? Don't know |
| q721 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Did not know how to access Energy Ombudsman |
| q722 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Not confident that process would have been successful |
| q723 | Q.72 Why did you not take your complaint to the Energy Ombudsman? No time to do this \ would take too long |
| q724 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Did not get round to it |
| q725 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Concern about the costs involved |
| q726 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Complaint was of low monetary value |
| q727 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Not important enough |
| q728 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Other |
| q729 | Q.72 Why did you not take your complaint to the Energy Ombudsman? Don't know |
| q27 | Q.27 - Property type |
| q28 | Primary heating method |
| q29 | Q.29 Whether connected to mains gas |
| q30 | Q.30 Whether use mains gas |
| q31 | Q.31 - Whether any pensioners living in household |
| q32 | Q.32 - Whether any one in household has a long-standing illness, disability or infirmity |
| q33 | Q.33 Gross household income |
| q34 | Q.34 Gross household income (Banded) |
| q33_34 | Q.33_34 - Whether income is less than £16,000 |
| cage2 | Age of respondent (banded) |
| rural2 | Area type (urban/rural) |
| cads | Number of adults in household |
| chhs | Number of people in household (including children) |
| child | Whether any children (under 16) present in household |
| classde | Social Class |
| csex | Gender of respondent |
| cten | Tenure |
| cwork4 | Working Status of respondent |
| brkq33 | Household income (banded) |
| weight0 | Weight0 |