1. 1Where are you applying from?

    Outside the UK

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  2. 2What language do you want to use?


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Contact UK Visas and Immigration in English

You can call or email English-speaking staff with a question about your application. Contact centre staff cannot give you advice about your personal circumstances.

By phone
Telephone: 00 44 203 481 1736
Monday to Friday, 24 hours
Calls cost £1.37 per minute on top of your standard network charges.

By email
Email UK Visas and Immigration.
Emails enquiries cost £5.48. You will not be charged for any follow-up emails about the same enquiry.

You’ll get a reply to your email within 2 days, except on Saturdays, Sundays and UK public holidays.

Report a technical problem

To report a technical problem with your online application, for example problems with passwords, payments, refunds and booking appointments, you must include:

  • your name
  • what you’re applying for (for example Tier 2 visa)
  • a description of the problem