Contact UK Visas and Immigration for help

Help with the ‘UK Immigration: ID Check’ app

Read the guidance on using the app before you contact UKVI.

Call UK Visas and Immigration

All times are UK local time. The contact centre is closed on bank holidays.

UK Visas and Immigration contact centre
Telephone: +44 (0)300 790 6268 - select option 3
Telephone: +44 (0)203 875 4669, if you are unable to dial 0300 numbers
Monday to Friday, 8am to 8.30pm
Saturday and Sunday, 9:30am to 4:30pm
Find out about call charges

Your answers

Start again

• 1. Where are you contacting UKVI from?: Inside the UK
• 1. Where are you contacting UKVI from?: Change
• 2. What is your question about?: Applying to continue living in the UK (including settled and pre-settled status)
• 2. What is your question about?: Change
• 3. What do you need help with?: Using the ‘UK Immigration: ID Check’ app
• 3. What do you need help with?: Change