EU Settlement Scheme, Frontier Worker permit or Service Provider from Switzerland visa applications
Get help with:
- questions about how to apply to the EU Settlement Scheme
- questions about how to apply for a Frontier Worker permit or Service Provider from Switzerland visa
- technical problems while applying online, including problems with the ‘EU Exit: ID Document Check’ app or your online immigration account
- questions about an application that you’ve submitted
Online
Contact the Resolution Centre online.
If you’ve not had a response, check your email’s spam or junk folder before contacting UKVI again.
By phone
You can also get help on the phone with English-speaking staff.
Telephone: 0300 123 7379
Monday to Friday (excluding bank holidays), 8am to 8.30pm UK local time
Saturday and Sunday, 9:30am to 4:30pm UK local time
Find out about call charges
The phone number is different if you’re from a local council or another organisation helping other people to apply.
If you’re from an organisation helping others to apply
Telephone: 0300 790 0566
Monday to Friday (excluding bank holidays), 8am to 8.30pm UK local time
Saturday and Sunday, 9:30am to 4:30pm UK local time
Find out about call charges
Get help using a computer to apply online
You can get support over the phone from We Are Digital if you need help filling in the settlement scheme application form online. You may need to book a phone appointment.
We Are Digital
visa@we-are-digital.co.uk
Telephone: 03333 445 675
Monday to Friday, 9am to 6pm
Find out about call charges
Your answers
- 2. What is your question about?
- Applying to continue living in the UK (including settled and pre-settled status)
- Change 2. What is your question about?
- 4. What are you applying for?
- Settled or pre-settled status (the EU Settlement Scheme)
- Change 4. What are you applying for?