Confirm someone’s identity online for a passport application

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How to confirm someone’s identity

You’ll get an email from HM Passport Office if someone has asked you to confirm their identity.

You should confirm their identity as soon as possible after receiving the email. The applicant cannot get their passport until their identity has been confirmed.

What you’ll need

You’ll need:

  • the reference number from the email you received
  • your passport details

You’ll need to know:

  • the date of birth and address of the person applying for a passport
  • where the child was born and their parent’s names and years of birth (if you’re confirming a child’s identity)

What to do

Follow the instructions in the email. You’ll be asked to confirm some basic information about the person who nominated you (for example their address).

You’ll also be shown a photo and asked to confirm if that’s the person the passport is for.

It should take about 10 minutes.

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