Cancel your theory test

Cancel your driving theory test if you no longer need your appointment.

You must give at least 3 full working days’ notice to change your test or you’ll have to pay again. Monday to Saturday count as working days but Sundays and public holidays do not.

When you must not go to your test

You must not go to your test if either:

Find out about:

If you cannot go to your test because you’re self-isolating or in quarantine

Email DVSA with the subject title ‘COVID-19 short notice cancellation’.

Include your address, postcode, date of birth and full name (as it appears on your driving licence) in your email.

You must also include either:

  • your driving licence number
  • your test reference number

DVSA customer services
theorycustomerservices@dvsa.gov.uk

DVSA will contact you to help you rearrange your test. You will not have to pay again.

Cancel your test online

You’ll need your UK driving licence number.

Start now on the theory test booking service

What you need to know

Help with your booking

Contact the Driver and Vehicle Standards Agency (DVSA) to get help cancelling your theory test appointment.

DVSA theory test enquiries
theorycustomerservices@dvsa.gov.uk
Telephone: 0300 200 1122
Monday to Friday, 8am to 4pm
Find out about call charges

There’s a different service to cancel your theory test in Northern Ireland.

  1. Step 1 Check you're allowed to drive

    Most people can start learning to drive when they’re 17.

    1. Check what age you can drive
    2. Requirements for driving legally
    3. Driving eyesight rules
  2. Step 2 Get a provisional licence

  3. Step 3 Driving lessons and practice

  4. and Prepare for your theory test

  5. Step 4 Book and manage your theory test

  6. Step 5 Book and manage your driving test

  7. Step 6 When you pass

    You can start driving as soon as you pass your driving test.

    You must have an insurance policy that allows you to drive without supervision.

    1. Find out about Pass Plus training courses