1. Overview

The rates you pay on your business property depend on its ‘rateable value’. This is calculated by the Valuation Office Agency (VOA).

If you think the current value for your property is wrong you can:

  • appeal to the VOA and ask them to correct the details you think are wrong
  • appeal your rates if you and the VOA can’t agree (you do this through the Valuation Tribunal)

You must continue to pay your rates during the appeal.

Telling VOA about material changes to your property may affect the rates you pay.

This information applies to England and Wales only - appeals are handled differently in Northern Ireland and Scotland.

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