The business rates you pay depend on your property’s ‘rateable value’. This is set by the Valuation Office Agency (VOA) in England and Wales at revaluation.
Challenge your rateable value
You can check the rateable value for your property using the VOA service.
Use the service to challenge the current valuation or to request changes to the property details.
You may also be able to appeal valuations from 2010 in special situations.
After you’ve contacted VOA
VOA will review your case and will change your rateable value if they agree it was wrong.
Other types of appeal
You appeal a different way if you’ve received a:
- penalty notice - you might get one if VOA thinks you didn’t give information about your rateable value when asked
- completion notice - because you disagree when you should start paying business rates on a new property
If you have a transitional certificate, contact VOA if you disagree with the value on it.
Help with your business rates bill
Contact your council if your rateable value is correct and you have a question about your bill.