Childcare service — service availability and issues
Updated 30 May 2024
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This publication is available at https://www.gov.uk/government/publications/tax-free-childcare-service-service-availability-and-issues/tax-free-childcare-service-service-availability-and-issues
Service availability
Full service available.
Sign in to the Childcare service.
Planned downtime
Saturday 8 June 2024 6pm to 4am Sunday 9 June 2024
Saturday 15 June 2024 6pm to 4am Sunday 16 June 2024
Due to scheduled maintenance, you will be unable to access our online service from:
- 6pm on Saturday 8 June 2024 to 4am on Sunday 9 June 2024
- 6pm on Saturday 15 June 2024 to 4am on Sunday 16 June 2024
We apologise for any inconvenience this may cause.
Service issues
Browser issue
You may get an error message if you apply for Tax-Free Childcare using the Safari 6.0.6.4 browser. If you do, use a different browser if you have access to one.
If you have repeated problems accessing or using the service phone our helpline.
Other services
Check availability and issues for other services.