Insolvency practitioners: links to information and guidance about redundancy payments
Guidance and further information for insolvency practitioners about the Redundancy Payments Service (RPS).
This page provides guidance and further information about the Redundancy Payments Service (RPS) for insolvency practitioners (IP).
If you are an employee who has been made redundant, there’s information on GOV.UK about:
- your rights if your employer is insolvent
- how you can make a claim for redundancy and other money you’re owed by an employer
Setting up a case
In advance of any redundancies being made, you must:
- read the HR1 guidance to find out more about advance notification
- complete the HR1 form in advance of potential redundancies
- read the case set up guidance to find out more about setting up a new case
- complete the template for setting up a new case. Requests should not be made more than 7 days before first dismissal
- issue the RP1 factsheet to employees once the employer has gone insolvent. The factsheet contains full instructions on how to apply for redundancy pay and important information about completing the application
If the case is complex and you would like our help with creating a bespoke factsheet, email our stakeholder relations team.
You can tell employees about the claim amendment forms if they have made a mistake or want to add information to their claim.
Providing employee information
We cannot make any payments to employees until we receive information from you about what each individual is owed.
Provide us with information about the employer and employees by uploading an RP14 for the employer and RP14A for the employees. Read our RP14/RP14A guidance for assistance.
We will send you an update email each week. This will contain information about the number of claims where we have received an RP1 but no RP14a, and the number of these claims that we received over 14 days ago.
For help uploading the forms, email our stakeholder relations team.
Pensions
Pension providers can claim for unpaid pension contributions.
For information on pensions, we have guidance to help you on GOV.UK.
Insolvency practitioners should validate the claim by completing Part 2 of the pension contribution form (RP15), the pension spreadsheet (RP15A) and, if appropriate, arrange for completion of the actuarial certificate (RP16).
Email the completed RP15, RP15A and RP16 to our pensions team. Use the subject line: [employer name] and the [CN reference number].
Protective Awards
To provide information about a protective award (for example, information about which employees an award covers) email our protective award team.
Proof of debt and IP fees
For proof of debt (POD) enquiries or for IP fee enquiries, email our recoveries team.
Technical updates and legislation revisions
Read our Dear Insolvency Practitioner newsletter for technical updates and revisions to legislation. It contains guidance and updates from policy and other parts of the Insolvency Service.
Last updated 30 June 2023 + show all updates
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Minor change to specify new weekly email being sent to IPs
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added a new link to the pensions guidance
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added in link to case set up guidance
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First published.