About British High Commission Singapore


100 Tanglin Road
Singapore 247919
Singapore

Telephone
(65) 6424 4200 / +44 20 7008 5000

Visas inquiries
https://www.gov.uk/contact-ukvi-outside-uk

Urgent consular assistance is available 24 hours a day, seven days a week. For assistance please call +65 6424 4200 / +44 20 7136 6857.

Consular

Use our contact form for consular enquiries: www.gov.uk/contact-consulate-singapore.

Public access by appointment only.

For enquiries that are not about consular issues, email: enquiries.singapore@fcdo.gov.uk.

Privacy notice

If you visit the British High Commission, please see our privacy notice for visitors which explains how we will process your data for security and public health management reasons.

Disabled access

The Foreign, Commonwealth & Development Office and the British High Commission in Singapore are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes, however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled staff and visitors, we have set out below details of disabled access at the High Commission. We hope this information is helpful.

General Physical Access

If you anticipate requiring assistance, please telephone us in advance of your visit so that we can ensure that we are able to provide access for you (tel: 6424 4200 and ask for the Security Manager).

  • Steps & Staircases: all steps and staircases (including fire exits) have at least one set of rails. The main steps have rails on both sides.

  • Lift: a lift is available for access to the Consular Section (in the main building).

  • Ramps: all pavements have a ramp.

  • Toilets: a disabled toilet is located in the Pavilion Block next to the kitchen.

  • Parking: a disabled parking spot is available by arrangement.

  • Floor coverings: floor coverings are safe and even.

  • Handrails: widely available.

  • Doors: if necessary, the security guards can assist in opening doors.

  • Lighting: adequate throughout.

  • Emergency/Evacuation: procedures are in place to assist disabled persons in the event of emergency/evacuation.

  • Telephones: accessible to wheelchair users.

Access for Visually Impaired Visitors

  • Signs: generally clear and easy to read. Floor designation inside the lift is in Braille.

  • Guide dogs: guide dogs are welcome. They must however pass through the guardhouse for the usual security check.

  • Emergency/Evacuation: procedures are in place to assist disabled persons in such circumstances.

Access for Deaf/Hard of Hearing Visitors

  • Microphones: are installed in all Reception areas.

  • Hearing dogs: hearing dogs are welcome. Like guide dogs they must pass through the guardhouse for the security check.

  • Emergency/Evacuation: procedures are in place to assist disabled persons in such circumstances.

Public/Office holidays (2024)

  • 1 January - New Year’s Day

  • 9 and 12 February - Chinese New Year (In lieu of 10 and 11 February)

  • 29 March - Good Friday

  • 1 April - Easter Monday

  • 10 April - Hari Raya Puasa

  • 1 May - Labour Day

  • 22 May - Vesak Day

  • 17 June - Hari Raya Haji

  • 9 August - National Day

  • 31 October - Deepavali

  • 24 December - Christmas Privilege Holiday

  • 25 December - Christmas Day

  • 26 December - Boxing Day