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Guidance for sellers.
Find out about the VAT liability of insurance transactions and insurance related services.
Find out about which goods and services for disabled people and people aged 60 or over that you should apply zero or reduced rate VAT.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Guidance for manufacturers on placing batteries and accumulators on the market.
Defence Safety Authority annual assurance reports
How to work out or amend the customs value or claim for duty repayment if your goods are lost, damaged or defective.
Help for home energy-saving improvements - eligibility, how to apply
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