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Upper Tribunal tax and Chancery decision of Judge Greg Sinfield on 12 September 2024
Find out what unacceptable or unreasonable actions are and how we approach them.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
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