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Guidance on what you can do if you are unhappy with one of the Commission’s decisions.
Research exploring individuals’ experiences of having and making a complaint, dispute or mandatory reconsideration.
The PCA has published a report into its findings following its thematic review into how pub companies manage repairs and dilapidations. Engagement with tenants and pub companies will continue to ensure they discover what is driving levels of dissatisfaction and...
When and how to complain to the Adjudicator's Office about their service or decision.
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The government’s formal response to the recommendations made by the Health and Social Care Committee in its report on the impact of body image on mental and physical health.
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