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Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Your standard sales contracts must be ‘fair’ or you won’t be able to…
You can’t enforce unfair terms in a consumer contract, or unfair consumer…
Your standard contract would be unfair if you try to not take…
Your customers have implied rights when buying your goods or services.…
How to report products that are unsafe and may have caused injury or damage.
Information and resources.
Safety warning as more than 3,600 illegal parts seized by officials in South Gloucestershire self-storage raid.
Information about how we manage unacceptable customer behaviour consistently and fairly.
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
What your business needs to do to comply with the law when selling or marketing goods and services.
Find out what unacceptable or unreasonable actions are and how we approach them.
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