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Business and mortgage services

Policy papers and consultations

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  • This Charter sets out the standards lenders will adopt when helping their customers; signatories will provide borrowers with additional flexibilities to manage their mortgage payments over a short period.

    First published during the 2024 to 2026 Starmer Labour government

    • Mortgage Charter

      1. Introduction The Government recognises that families and businesses are…

  • This Charter sets out the standards lenders will adopt when helping their customers; signatories will provide borrowers with new flexibilities to manage their mortgage payments over a short period.

    First published during the 2022 to 2024 Sunak Conservative government

    • Mortgage Charter

      Foreword Following our meetings in December and June the principal…