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The Driver and Vehicle Licensing Agency (DVLA) added a chatbot on its webchat channel to provide millions of customers with more efficient self service.
How the Ministry of Justice (MoJ) explored and compared users’ experience of website content to using a chatbot.
Initial support measures will help legal aid providers weather the coronavirus pandemic while maintaining access to justice for the most vulnerable in society.
First published during the 2019 to 2022 Johnson Conservative government
Local authorities in England handed new powers to hold public meetings virtually by using video or telephone conferencing technology.
New guidance available to help identify evidence needed when submitting applications involving complex means assessments.
The 2020 National Living Wage comes into effect today (Wednesday 1 April), a 6.2% increase on the previous rate.
National Living Wage and National Minimum Wage rates increased on 1 April.
How the SIA is responding to the coronavirus pandemic.
A joint statement from the Minister for Disabled People, Health and Work, the Minister for Care, and the Parliamentary Under Secretary of State for Children and Families.
A network of priority courts will remain open during the coronavirus pandemic to make sure the justice system continues to operate effectively.
Landlords and employers not required to see original documents during coronavirus outbreak.
More support offered to victims of terrorism through new grant of up to £500,000.
Business Secretary Alok Sharma gave the 28 March 2020 daily press briefing on the government's response to the COVID-19 pandemic.
A pair responsible for managing an independent primary school have been convicted of running an additional unregistered school on the floor above.
Apply to the Attorney General's Public International Law A, B and C panel of junior counsel
Businesses will be given an additional 3 months to file accounts with Companies House to help companies avoid penalties as they deal with the impact of COVID-19.
The CMA has completed a research project to examine competition and regulation in the Scottish legal services sector.
This data provides information about the number and types of applications that HM Land Registry completed in February 2020.
The CMA is very conscious of concerns that competition law enforcement could impede necessary cooperation between businesses to deal with the current crisis and ensure security of supplies of essential products and services,…
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