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How guests can find rematches, and the how councils can support them. Includes how sponsors can continue to host.
Information about what to do if your guest will temporarily be absent from the UK.
How councils should approach rematching, both for guests who have completed a sponsorship term, and for those seeking a rematch before their agreed term ends.
What councils need to do when a guest moves from one council's area to another council's area.
Information about what to do if you need to end your hosting arrangements for any reason.
How to have sponsorship arrangements set up to end amicably, and what to do if a guest refuses to leave.
Sets out the council’s responsibilities for when guests are asked to leave their accommodation due to unreasonable behaviour.
Information about the approved organisations that can help you find a guest or a host.
Information about how to become a Homes for Ukraine sponsor, including checks the council will make, and eligibility criteria.
What councils need to do when a guest moves between devolved administrations.
What to do if your guest will be temporarily absent from your accommodation.
Information about how to make your guests feel more comfortable in their new home, set expectations about how to live together and communicate with your guests.
Find out decisions made by the First-tier Tribunal (Tax Chamber) and Upper Tribunal (Tax and Chancery Chamber).
Information for voluntary and community sector organisations (VCS) looking to responsibly make matches between sponsors and guests as part of the Homes for Ukraine scheme.
How and when welfare checks must be made to assess if a sponsor is an appropriate host. Includes note taking and follow up visits.
How councils can support guests to find work and claim benefits.
Who can apply to the scheme, how the application process works, and the checks that authorities must complete.
What your options are if you want to continue to live with your host, or if you need to move on to a new host.
How to live with your sponsor, what to expect from them and what to do if things don't work out.
How to meet the accommodation needs of guests, including information about gas safety and information about bills and paying rent.
Don’t include personal or financial information like your National Insurance number or credit card details.
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