How to claim 'new style' Jobseeker's Allowance (JSA): step by step

You might be eligible for ‘new style’ JSA to help you when you look for work.

  1. Step 1 Check if you're eligible

    1. Check if you're eligible

    You might also be eligible for Universal Credit.

    1. Find out about Universal Credit
  2. Step 2 Make a claim and arrange an interview

    1. How to claim

    After you claim you'll be contacted within 3 working days to arrange your Jobcentre Plus interview. Your interview will usually be within 7 days.

    You must show you've been looking for work between making your claim and going to your interview.

  3. Step 3 Attend your Jobcentre Plus interview

  4. Step 4 Get your payment

    You'll get your first payment within 2 weeks.

    1. How and when you're paid

    If your claim is turned down or you're only eligible for National Insurance credits, you'll get a letter within 2 weeks explaining what to do next.

  5. Step 5 Prove you're looking for work

    To keep getting JSA you must follow the agreement you signed at your interview, and report what you’re doing to Jobcentre Plus.

    1. Find out what you need to report to Jobcentre Plus
  6. and Report any change in your circumstances

  7. Step 6 Check when you'll stop getting payments

    You'll be told when your payments are about to stop. If your circumstances do not change, this will be after 182 days.

    1. Get support from Jobcentre Plus when your payments stop