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Guidance

How to talk about being a supplier on the Digital Marketplace

Letting people know your services are available on the Digital Marketplace.

When your services have been accepted on to one of the frameworks on the Digital Marketplace, you can let people know that they’re available.

When you can talk about being a supplier on the Digital Marketplace

You can say that you’re a supplier on the Digital Marketplace when you’ve been accepted onto a framework. This usually happens when:

  1. Government Commercial Agency (GCA) has told you your application was successful.
  2. You’ve signed and returned your framework agreement through the Digital Marketplace.
  3. GCA has told you that the 10-day ‘standstill’ period has ended and the framework is live.

What you need approval for

You need to tell GCA about any document or web page that uses the supplier logo or refers to your services being available on the Digital Marketplace.

You don’t need approval from GCA to:

If you’ve worked with a buyer and want to use their logo or write a case study about how you worked together:

  • get their written permission to use the logo
  • invite the buyer to review the case study before you publish it

Talking about the Digital Marketplace or GCA

Many suppliers add a logo or reference to the Digital Marketplace or GCA on their website or in their marketing material. If you do this, you must not refer to your organisation as a:

  • Digital Marketplace supplier
  • GCA approved supplier
  • GCA endorsed supplier
  • GCA accredited supplier

You must be specific about which:

  • version of the framework your services are available on, for example ‘Digital Outcomes and Specialists 3’
  • category your services are in, for example ‘user research participants’

You can use the GCA supplier logo if you follow the brand guidelines.

Updates to this page

Published 20 January 2017
Last updated 3 September 2026 Show all updates
  1. Updated references to Crown Commercial Service to Government Commercial Agency, following inception of new agency on 1 April 2026.

  2. First published.

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