Get across the Dartford crossing by bike

Ask for a special pick-up vehicle to take you and your bike through the Dartford crossing at Essex Point or Kent Point. You cannot cycle over the bridge or through the tunnel.

The service is free.

You cannot bring animals or e-scooters on this service.

Standard pedal bikes and e-bikes

You can turn up and use the service without booking if your bike fits on a car’s bike rack.

Large groups and non-standard bikes

Contact Connect Plus in advance if you’re in a group of more than 3 cyclists or to take a bike that will not fit on a car’s bike rack, for example:

  • tandems
  • bikes with a trailer

Connect Plus customer contact centre

Phone: 0203 386 8826
dartfordsecurity@connectplusm25.co.uk

How to use the service

  1. Go to Kent Point or Essex Point.

  2. Follow signs pointing to a yellow telephone.

  3. Use the phone to request a pick-up. You do not need a number - it’s a direct line.

  4. Wait in the designated area.

A vehicle will arrive to take you and your bike through the crossing.

Essex Point directions

Find Essex Point at this address:

859 London Road
Grays
Essex
RM20 3AT

You can also find Essex Point from the cycleway next to the entry slip road for junction 31 of the M25 (A282) clockwise.

Kent Point directions

Find Kent Point at this address:

Crossing Offices Roundabout
South Orbital Road
Dartford
Kent
DA1 5PR

Opening times

You can use the service 7 days a week, every day of the year, at these times:

  • 3am to 9am
  • 10:30am to 2pm
  • 3pm to 9pm
  • 10:30pm to 2am

There’s no service outside these times.

How long it takes

It usually takes around 15 minutes for the lift to arrive after you’ve called to request a pick up. It might take longer at rush hour or if there’s a traffic jam.

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