Accessibility statement for ‘Ask the export support team a question’
Accessibility compliance statement for ‘Ask the export support team a question’ service.
This accessibility statement applies to the ‘Ask the export support team a question’ service, hosted on the https://www.get-help-selling-goods-services-abroad.service.gov.uk domain.
This service is managed by the Department for Business and Trade. We want as many people as possible to be able to use this service.
We’ve made the screen text as simple as possible to understand.
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How accessible this service is
This service is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.
This service was tested for compliance with the Web Content Accessibility Guidelines (WCAG) version 2.1 on 6 September 2021. The accessibility audit was carried out by the Digital Accessibility Centre.
Feedback and contact information
If you need information on this service in a different format like accessible PDF, large print, easy read, audio recording or braille, email export.support@trade.gov.uk.
We’ll consider your request and aim to get back to you within 20 days.
Reporting accessibility problems with this service
We are always looking to improve the accessibility of this service. If you find any accessibility issues with the service or think we’re not meeting accessibility requirements, email export.support@trade.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this service’s accessibility
The Department for Business and Trade is committed to making its service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This service is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 27 July 2021. It was reviewed on 29 September 2021.
Last updated 29 September 2021 + show all updates
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The 'Ask the export support team a question' service was audited on 6 September for accessibility compliance. The service accessibility statement has been updated to reflect this.
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First published.