British High Commission New Zealand

British High Commission
44 Hill Street (Currently operating from the Australian High Commission - 72-76 Hobson Street)

Thorndon
Wellington 6011
New Zealand

The British High Commission Offices in Wellington are temporarily closed due to Earthquake damage. Consular services are currently operating from the Australian High Commission 72-76 Hobson Street.

Hours of service: Monday-Friday 9am till 1pm.

If you are a British National and need assistance, please phone (+64) 04 924 2888 to be connected to a consular duty officer. We hope to safely resume normal service as soon as possible.

Disabled access

General physical access - Public Areas

  • Entrances
    • All entrances are clear & unobstructed, guard is available if necessary to open doors etc.
  • Steps and staircases
    • There are stairs but there is access to the consular waiting area via and alternative route without stairs.
  • Ramps – are mobile ones accessible?
    • No - none necessary.
  • Lifts
    • A lift to all floors is available
  • Toilets
    • Disabled toilet on the ground floor
  • Parking – are there designated disabled spaces?
    • No reserved space but parking available with transfer space
  • Floor coverings *All floor coverings are safe and even

  • Handrails
    • No handrails available across courtyard
  • Lighting
    • There is good lighting.
  • Signs
    • Signs are clear.
  • Emergency/evacuation – arrangements for emergencies / evacuation for disabled visitors.
    • There is a separate procedure for this in the building evacuation plan
  • Telephones
    • No phone in public areas

For visually impaired visitors

  • Braille
    • There are no braille signs, but assistance can be given for the reading of material
  • Guide dogs
    • Guide dogs are welcome

For hearing impaired visitors

  • Hearing loop
    • Amplifier installed at visa / passport counter and main reception area
  • Minicom and textphones
    • There are no minicom or textphones
  • Sign language
    • There is at least one member of staff trained in BSL
  • Interpretation
    • Interpretation is available by arrangement
  • Hearing dogs
    • Hearing dogs are welcome