Office access and opening times
On this page you will find information about disabled access to the British High Commission and our public holidays for 2016.
General physical access - Public Areas
Entrances All entrances are clear & unobstructed, guard is available if necessary to open doors etc.
Steps and staircases
There are stairs but their is access to the consular waiting area via and alternative route without stairs.
Ramps – are mobile ones accessible? No - none necessary.
A lift to all floors is available
Disabled toilet on the ground floor
Parking – are they designated disabled spaces? No reserved space but parking available with transfer space
Floor coverings All floor coverings are safe and even
Handrails No - handrails available
Lighting There is good lighting.
Signs Signs are clear.
Emergency/evacuation – arrangements for emergencies / evacuation for disabled visitors. There is a seperate procedure for this in the building evacuation plan
Telephones No phone in public areas
For visually impaired visitors
Braille There are no braille signs, but assistance can be given for the reading of material Guide dogs Guide dogs are welcome
For hearing impaired visitors
Amplifier installed at visa / passport counterand main reception area
Minicom and textphones
There are no minicom or textphones
Sign language There is, at least one member of staff trained in BSL
Interpretation Is available by arrangement
Hearing dogs Hearing dogs are welcome
Please note the Wellington High Commission is temporarily closed due to earthquake damage. Consular services are operating from the Australian High Commission, 72-76 Hobson Street from Monday to Friday, 9am till 1pm.
The Auckland Consulate is closed on the following dates:
- Monday 29 August
- Monday 24 October
- Friday 23 December
- Monday 26 December
- Tuesday 27 December
- Monday 2 January
- Tuesday 3 January
- Monday 23 January (Wellington only)
- Monday 30 January (Auckland only)
- Monday 6 February
- Friday 14 April
- Monday 17 April
- Tuesday 25 April
- Monday 29 May
- Monday 5 June
- Monday 28 August
- Monday 23 October
- Monday 25 December
- Tuesday 26 December
- Wednesday 27 December