About British High Commission New Zealand

British High Commission
44 Hill Street
Thorndon
Wellington 6011
New Zealand

Telephone
+64 (0) 4 924 2888/+44 20 7008 5000

Fax
+64 (0) 4 473 4982

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-wellington

For enquiries that are not about consular issues, email: Enquiries.wellington@fcdo.gov.uk


24/7 consular support is available by telephone for all routine enquiries and emergencies. Please call +64 (0) 4 924 2888 / +44 20 7136 6857
Public access to the High Commission is by appointment only

Disabled access

The British Government is keen to ensure that buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Access is controlled by security staff and all visitors are required to be cleared by security before being allowed access into the High Commission building. To assist disabled visitors, we have set out below details of disabled access at this High Commission.

General physical access - public areas

  • all of our entrances are clear and unobstructed. A guard is available if necessary to open doors for you. When visit
  • there are stairs but there is access to the consular waiting area via an alternative route without stairs. Lifts to all floors are
  • disabled toilet access is available on the ground floor
  • parking is available if arranged prior to your visit.
  • all floor coverings are safe and even
  • there are no handrails available across courtyard
  • the entrance area is well lit and our signage is clear.
  • there are no phone in public areas, and mobile phones, laptops and other similar equipment will not be allowed on the premises, unless arranged prior to your visit.

For visually impaired visitors

  • there are no braille signs, but assistance can be given for the reading of material
  • guide dogs are welcome

For hearing impaired visitors

  • there are amplifiers installed in the consular and reception areas
  • there are no minicom or textphones
  • there is currently no member of staff trained in BSL
  • interpretation is available by arrangement
  • hearing dogs are welcome

Public holidays 2024

The High Commission is closed on the following dates in 2024:

  • Monday 1 January New Year’s Day
  • Tuesday 2 January Day after New Year’s Day
  • Monday 22 January Wellington Anniversary Day (Wellington staff only)
  • Monday 29 January Auckland Anniversary Day (Auckland staff only)
  • Tuesday 6 February Waitangi Day
  • Friday 29 March Good Friday
  • Monday 1 April Easter Monday
  • Thursday 25 April Anzac Day
  • Monday 27 May Spring Bank Holiday
  • Monday 3 June King’s Birthday
  • Friday 28 June Matariki Public Holiday
  • Monday 26 August Summer Bank Holiday
  • Monday 28 October Labour Day
  • Tuesday 24 December Privilege Day (in lieu of UK early May bank holiday)
  • Wednesday 25 December Christmas Day
  • Thursday 26 December Boxing Day