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Changes to UK Visa Application Centres in Ghana

During March, our new commercial partner for UK visa services, Teleperformance Ltd, will take over the running of our Visa Application Centre in Ghana.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
British High Commission-Accra

During March, our new commercial partner for UK visa services, Teleperformance Ltd, will take over the running of our Visa Application Centre in Ghana. The Visa Application Centre will be moving to the address below:

Application Centre: Accra

Date of re-location: 24 March 2014

New address: Movenpick Hotel, Independence Avenue, Accra

UK visa customers will continue to complete their applications and pay their visa fee online at Visa4UK before selecting an appointment at their nearest application centre. Hours of operation at the centres will be 0830-1600hrs. We are making no changes to our customer service standards as a result of this process. We will work closely with our commercial partner to ensure continuity of service during the transition period.

All UK visa applications will continue to be decided by UK Visas & Immigration staff. The UK remains open for business and these new arrangements will allow us to maintain a world class, competitive visa system to support Britain in the global race. We are listening to the needs of our customers and these changes will improve our service by increasing the number of visa application centres globally and expanding the number of locations and countries where premium services are available.

Published 20 March 2014