Official statistics announcement

Comparing Service Quality research: reasons to complain (RTC)

Results from a face to face omnibus survey which asked customers whether they have had reason to complain to their communications provider/s in the last 12 months.

• From: Ofcom
• Published: 13 January 2021
• Last updated: 13 January 2021 — See all updates

• Release date: 1 February 2021 9:30am (confirmed)

These statistics will be released on 1 February 2021 9:30am