Guidance

UK national contact point: procedures for complaints brought under the OECD guidelines for multinational enterprises

Complaint process followed by the UK National Contact Point (NCP).

Document

UK national contact point procedures for dealing with complaints brought under the OECD guidelines for multinational enterprises

Ref: BIS/14/518 PDF, 113KB, 21 pages

Detail

This document sets out the stages and timing of the complaint process followed by the UK National Contact Point (NCP). It explains what the NCP will do to decide whether to accept a case brought under the guidelines, how the mediation process works, the examination process should this prove necessary, and publication of the NCP’s decision.

• Published: 22 July 2011
• Updated: 20 January 2014

+ full page history

• 20 January 2014 9:31am: Updated national contact point (NCP) complaint process
• 22 July 2011 1:00am: First published.

• From: Department for Business, Innovation & Skills
• Part of: Making companies more accountable to shareholders and the public