UK NCP: procedures for complaints under the OECD Guidelines
Complaint process followed by the UK National Contact Point (NCP).
Documents
Details
This document sets out the stages and timing of the complaint process followed by the UK National Contact Point (NCP).
It explains:
- what the NCP will do to decide whether to accept a case brought under the guidelines
- how the mediation process works (updated Mediation procedures, published July 2025)
- the examination process should this prove necessary
- the publication of the NCP’s decision
Find out how to make a complaint about a multinational enterprise to the UK NCP.