Research and analysis

The customer journey to initial teacher training (ITT)

This study builds on research to understand why potential teacher trainees make the decisions they do, including why they leave the process.

Documents

The customer journey to initial teacher training: research report

The customer journey to initial teacher training: appendices

The customer journey to initial teacher training: research brief

Details

The National College for Teaching and Leadership (NCTL) gathered information on the experiences of potential teacher trainees. In-depth telephone interviews were conducted and over half of those interviewed chose not to apply for initial teacher training (ITT) and early years ITT.

The research points to a number of actions the NCTL could take to reduce the barriers to ITT and increase its attraction.