Telephony in the Department for Work and Pensions and its agencies: call costs and equality of customer access (June 2007).
PDF, 82.2KB, 13 pages
The Social Security Advisory Committee produces Occasional Papers to support the advice offered to the Secretary of State in accordance with the Committee’s remit.
This paper (June 2007) reports on telephony in the Department for Work and Pensions and its agencies, covering call costs and equality of customer access.
1 June 2007
Social Security Advisory Committee
Occasional papers: SSAC
Don’t include personal or financial information like your National Insurance number or credit card details.