Research and analysis

Smart Metering-enabled innovation in energy management in the non-domestic sector

The report looks at the new products and services that could be developed by 2020 for non-domestic customers by the smart metering roll-out.



The UK government has set up a programme to ensure domestic and small non-domestic customers in Great Britain will be provided with smart meters by the end of 2020. DECC expects non-domestic customers to realise substantial benefits from the use of smart meters. Smart meters will put an end to estimated readings, provide real time consumption information to customers, allow for deployment of time-of-use tariffs, and provide a platform for new energy efficiency products and services to be offered to domestic and non-domestic customers.

The Carbon Trust’s research has identified five key innovation areas that could be enabled before 2020 by the smart meter roll out for non-domestic customers: ‘power of attorney services’, automated building performance evaluation, analytics and pattern recognition, device disaggregation and demand-side response.