Guidance

Complaints made under the OECD Guidelines for Multinational Enterprises to the UK National Contact Point: review procedure

Explains the process to request a review of the UK National Contact Point's (NCP) consideration of a complaint brought under the OECD guidelines.

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Details

This guidance is issued by the secretariat to the steering board that oversees the UK NCP. This NCP procedural review is open to either party of the complaint and relates only to the NCP’s procedures for dealing with complaints brought under the OECD Guidelines.

If one of the two parties to the complaint consider that the NCP, in coming to a final decision, has not followed the correct procedure, or failed to treat the parties with appropriate fairness, they may request a review from the steering board.

This guidance provides an overview and explains:

  • roles and responsibilities of different parties
  • steps within the Procedural Review
  • outcomes of a Procedural Review

Find out how to make a complaint about a multinational enterprise to the UK NCP.

Published 24 January 2011
Last updated 1 September 2022 + show all updates
  1. The UK NCP has updated the procedural review guidance to ensure it remains fit for purpose.

  2. First published.