The Department of Energy & Climate Change (DECC) has set up a tracking survey to measure the public’s views on smart meters and in-home displays (IHDs), including their information needs. The overall objective of this project is to understand consumer awareness, understanding of and attitudes towards smart meters and to see how these are changing over time. The study is comprised of biannual nationally representative surveys, conducted face-to-face in homes across Great Britain.
The third wave of the survey was conducted during April/May 2013 and was comprised of interviews with 2,210 respondents. The respondents were all adults who were at least jointly responsible for paying their household energy bills. Data were weighted to provide nationally and regionally representative results. The key findings from all three waves are presented in this report, along with the questionnaire.