Research and analysis

Quantitative research into public awareness, attitudes, and experience of Smart Meters: Wave 2

Tracking survey to measure the public’s views on smart meters and in-home displays (IHDs), including their information needs.

Document

Detail

The Department of Energy & Climate Change (DECC) has set up a tracking survey to measure the public’s views on smart meters and in-home displays (IHDs), including their information needs. The overall objective of this project is to understand consumer awareness, understanding of and attitudes towards smart meters and to see how these are changing over time. The study is comprised of biannual nationally representative surveys, conducted face-to-face in homes across Great Britain

The second wave of the survey was conducted during October 2012 and was comprised of interviews with 2,159 respondents. The respondents were all adults who were at least jointly responsible for paying their household energy bills. Data were weighted to provide nationally and regionally representative results. The key findings from waves one and two are presented in this report, along with the questionnaire.