Guidance

Privacy notice for the Office for Veterans' Affairs digital services

Published 24 June 2024

This notice sets out how we will use your personal data, and your rights. It is made under Articles 13 and/or 14 of the UK General Data Protection Regulation (UK GDPR). 

Your data 

Purpose

The purpose(s) for which we are processing your personal data is(are): 

Contact information, which may in some cases be personally identifiable information, will be used to contact organisations about their entry page to ensure that their  entry has been accurately captured. It will also allow the OVA to make contact in case there are any changes to their entry.

The project aims to provide veterans with a list of organisations that can  support them. Keeping the lead contacts data (full name and organisations email address) allow the OVA to ensure that the information provided to veterans on the directory is accurate and up to date.

The data

We will process the following personal data: 

• email address

Legal basis of processing 

The legal basis for processing your personal data is: 

• it is necessary for the purposes of the legitimate interests pursued by the controller or by a third party. In this case that is to maintain accuracy of the directory

Recipients

As your personal data will be stored on our IT infrastructure it will also be shared with our data processors who provide email, and document management and storage services. 

Retention 

Your personal data will be kept by us for 2 years after which it will be reviewed to check whether the email address is still the appropriate contact.

Your rights

You have the right to request information about how your personal data are processed, and to request a copy of that personal data. 

You have the right to request that any inaccuracies in your personal data are rectified without delay. 

You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement. 

You have the right to request that your personal data are erased if there is no longer a justification for them to be processed. 

You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted. 

You have the right to object to the processing of your personal data. 

International transfers

As your personal data is stored on our corporate IT infrastructure, and shared with our data processors, it may be transferred and stored securely outside the UK. Where that is the case it will be subject to equivalent legal protection through an adequacy decision, reliance on Standard Contractual Clauses, or reliance on a UK International Data Transfer Agreement.

Complaints 

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator.  The Information Commissioner can be contacted at: 

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Email: icocasework@ico.org.uk

 

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts. 

Contact details

The data controller for your personal data is the Cabinet Office. The contact details for the data controller are:

Cabinet Office
70 Whitehall
London
SW1A 2AS
Telephone: 0207 276 1234
Online: Cabinet Office webform

The contact details for the data controller’s Data Protection Officer are: dpo@cabinetoffice.gov.uk

The Data Protection Officer provides independent advice and monitoring of Cabinet Office’s use of personal information.