Corporate report

Independent Assessors’ Annual Report for SLC 2019 to 2020

Independent Assessors’ Annual Report for SLC for the year ending 31 March 2020

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The Independent Assessors (IAs) are appointed by the UK and Welsh Governments to consider appeals and complaints by student finance customers. Each year, they provide an annual report and cover cases from the last twelve months.

The Independent Assessors’ Annual Report 2019 to 2020 sets out the background to the work of the IAs and the role they play, summarising the year’s activity and making recommendations about areas for improvement.

The Independent Assessors’ Annual Report for SLC 2019 to 2020 was complied by the following Independent Assessors:

  • Nahied Asjad
  • Emma Davy
  • Michaela Jones
  • Naseem Malik
  • Alison Miller-Varey
  • Margaret Obi
  • Joanne Smith
  • Jonathan Willis
  • Peter Wrench
Published 21 October 2021