If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This achievement demonstrates our commitment to high quality actuarial work, following an independent assessment of our processes, practices and culture. As set out in GAD’s October 2016 newsletter, Aidan, GAD’s Head of Technical and Professional and now our QAS Senior Quality Assurance Representative, looks at what the scheme involves and how it is helping us to improve our service further.