The Big Energy Saving Network (BESN) is an outreach initiative which aims to engage and empower vulnerable individuals to make informed decisions on how to make their energy expenditure more affordable. This evaluation focused on the delivery of BESN between September 2013 and the end of March 2014, with the aim to review the following:
- the impact of the programme on different types/groups of vulnerable individuals
- the effectiveness of programme processes at each stage of the implementation
- the efficiency and cost effectiveness of the programme
Data was gathered through a combination of methods including surveys and in-depth interviews with champions, volunteers, frontline workers and participants, and the analysis of programme monitoring data. This report discusses the outputs of this, covering insights into the theory behind BESN, how it was delivered in practice and what it achieved.