If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
The ESFA business plan for the 2019 to 2020 financial year describes how we will deliver our key objectives and priorities.
We will report against every objective in the 2019 to 2020 annual report and accounts using the performance indicators from the business plan to measure our success.