Efficient problem solving and effective decision making are key to meeting the challenges that UK public sector organisations face in delivering public services. Often the best solutions and decisions can be reached through collaboration not only between the front line services involved but in partnership with appropriate experts. Ian Rogers examines an example of this, a timely one given this July marks the 70th anniversary of the NHS, by looking at how the Department of Health and Social Care has worked with GAD to address some of its challenges.
A common element to problem solving where large volumes of data are relevant is the use of analytical models. However, care and diligence are needed to ensure reliance can be placed on information generated in this way. Chris Paterson looks at how government departments have progressed with putting appropriate assurance processes in place to ensure this in practice since the 2013 Macpherson review of modelling.
Sharing ideas with others facing similar challenges is an important step towards finding the right solutions and the right partners to deliver them. A recent GAD event provided an opportunity for a range of government departments to do this in the context of reviewing their employee benefit packages. Jeanette Johnson sets out the highlights of this event.