Guidance

Collective management organisations in the UK: complaints procedures

Complaints procedures for collective management organisations.

Documents

Collective management organisations (CMOs) in the UK: complaints procedures

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Details

If you have a complaint regarding a collective management organisation (CMO) that involves your relationship with them (i.e. as a member, right holder or user) you may find the easiest way to deal with the issue is to use the CMO’s complaints procedure.

Published 11 April 2016