Guidance

Coal Authority Customer Standards

The Coal Authority's customer standards sets out the service we're committed to provide to our customers.

Documents

Coal Authority Customer Standards

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email thecoalauthority@coal.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The Coal Authority is constantly looking at ways to improve customer services and their customer standards sets out the level of service a customer can expect.

Published 7 October 2019