Guidance

Coal Authority customer standards

The Coal Authority's customer standards sets out the service we're committed to provide to our customers.

From:
Coal Authority
Published
7 October 2019
Last updated
31 March 2023 — See all updates

Documents

Coal Authority customer standards

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The Coal Authority is constantly looking at ways to improve customer services and their customer standards sets out the level of service a customer can expect.

Published 7 October 2019
Last updated 31 March 2023 + show all updates

  1. Removed service update

  2. Removed information relating to temporary extended response times

  3. Updated temporary extended response times

  4. First published.

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