Director General, Universal Credit Operations

Susan Park

Susan Park

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Biography

Susan Park was appointed Director General, Universal Credit Operations at the Department for Work and Pensions in 2017.

Susan rejoined the Department for Work and Pensions in 2012 as the Group Director for the Child Maintenance Group, having spent the previous 4 years as Corporate Affairs Director for a Non-Departmental Public Body.

Other roles within the Department for Work and Pensions include:

  • Principal Private Secretary to 4 Secretaries of State
  • Work Services Director

Director General, Universal Credit Operations

The Director General, Universal Credit Operations is responsible for:

  • the day to day to running of Universal Credit operations across Great Britain via jobcentres and service centres
  • the provision of all working age face-to-face services through jobcentres, including the relationship with employers and other external partners