Customer Director

Sidonie Kingsmill

Sidonie Kingsmill

Contents

Biography

Sidonie Kingsmill joined HM Courts & Tribunals Service in September 2015.

Sidonie has a wealth of experience in using customer insight and user-led service design to change organisations and make services better for users. Prior to joining HMCTS she was Group Brands Director at Tesco, and has also worked for companies such as Protector & Gamble and Metro International Newspapers.

Customer Director

The Customer Engagement Director is responsible for making HM Courts and Tribunals Service a leader for customer experience across government.