Sidonie Kingsmill joined HM Courts & Tribunals Service in September 2015.
Sidonie has previously worked at:
- Tesco (as Group Brands Director)
- Procter & Gamble
- Metro International Newspapers
She has a wealth of experience in using customer insight and user-led service design to change organisations and make services better for users.
The Customer Engagement Director is responsible for making HM Courts and Tribunals Service a leader for customer experience across government.