Oliver Morley was appointed the Chief Executive Officer of DVLA in November 2013.
Oliver joined DVLA as Chief Executive Officer on 4 November 2013. He leads the digital and business transformation of one of the UK’s biggest multi-channel service organisations, with over 45 million customers, 68 million digital transactions, and six billion pounds in revenue collected for the UK Government. Based in Swansea, the agency is on track for £100 million savings by 2015, with continued upper quartile customer satisfaction.
Prior to DVLA, Oliver was Keeper of The National Archives – providing historical records including the Domesday Book and family history to a global audience. In his time there, the business saved 30%, increased commercial revenues by 9% annually and won numerous awards including the only Queen’s Award for Export and Innovation won by government. Before this, Oliver worked at Thomson Reuters in a range of roles from Global Head of Sales Operations, Customer Experience Lead for Desktop products, and Head of Sales in the Nordic region.
Oliver also worked in the technology and shipping industries. He has an Economics MA from Cambridge University, an MBA from London Business School, and is a board member of The Collections Trust.
Responsible for the overall leadership of DVLA.