Nick joined the Inland Revenue in 1990 after ten years in retail banking. He worked in policy for three years and had spells in HM Treasury and the Cabinet Office before returning to a series of management and project jobs. He was appointed as Director General Benefits and Credits on 6 August 2012 and as a Commissioner for HM Revenue and Customs on 17 October 2012. In November 2015, Nick was appointed Director General Transformation, alongside his responsibilities for tax credits and Child Benefit.
Director General Transformation
The Director General Transformation, is the Senior Responsible Owner (SRO) for the portfolio of major programmes that together will fulfil critical elements of HMRC’s transformation necessary to secure our future as a leading example of a digitally focused tax authority, to maximise revenues, improve the customer experience and create sustainable cost reductions.
Previous roles in government
Director General Benefits and Credits
- 2012 to 2016